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Chase Bank Complaint - Deplorable!!!! - Chase Home Lending
Chase Bank Complaint

Chase Bank Complaint

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Deplorable!!!! - Chase Home Lending


I tried to pay my Chase Bank mortgage today but they won't accept my payment because they are upgrading their system. I talked to 4 different people who all had different information. They could not note on my account that I had called to make a payment, could not help me get my username /password to get onto the website, and could not give me a clear answer as to when I could call back to make a payment. Three said there would be some kind of grace period, but these all differed. One said there would be no grace period and a penalty for late payment plus credit reporting, even though they would not accept my payment!


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Comments


ocdgirl2000 says: (8 years ago)
 0
Ah!HA!I see they do this same thing to other people!It's about time we get CHASE BANK ONLINE CUSTOMER SERVICE TO ANSWER TO MEASURED UP!Let's get them on this site already, no more hide and seek!




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