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Chase Bank Complaint - DOESNT TAKE CASH!
Chase Bank Complaint

Chase Bank Complaint

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DOESNT TAKE CASH!


THIS BANK DOES NOT EXCEPT CASH MONEY FOR DEPOSITS! I HAVE NEVER HEARD OF SUCH A THING...A BANK THAT DOENT TAKE MONEY! WOW!

So let me explain...it was last Saturday and my 19 year old son in College at NAU needed some gas money for the weekend. I told him I would go make a cash deposit into his checking account. I went to the in store location at Happy Valley Rd. & 67th Avenue. I stood in line for quite a while, there was only 1 teller to help all the people in line. I told the teller that I wanted to deposit $60 dollars into my sons account. He proceeded to ask me if I had an account with them, I replied no and then he told me since I don't have an account with them, I couldn't make the $60 CASH deposit into my kids account! Then referred me to the "manager" of maybe 22 years old. And she tells me we can't take the deposit due to money laundering issues and it's a new policy.

I was laughing out loud, and shocked! I told her that was the most ridiculous thing I have ever heard of...if you look at my sons account you will see that he is only 19 years old and we have no previous issues with "MONEY LAUNDERING"!! THIS IS JUST A POOR CUSTOMER SERVICE SCAM TO GET EVERYONE TO JOIN THIS BANK!! My son has now cancelled his account with CHASE and will never return. I will be telling everyone about this ridiculous policy! P.S. I understand that money laundering is an issue, but they need to adjust this policy. I mean I didn't have thousands of dollars, it was only $60 bucks!! COME ON!!! CHASE SUCKS!


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