Chase Bank Consumer Complaints All Reviews

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Chase Bank Reviews

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  • GOOD FAITH PAYMENT



    Chase is a terrible company and should be shut down. I tried to make my payment for my personal credit card today online and the system would not except it stating that I can make only one payment to the same account with the same payment method in 72 hours. Problem is I had made 2 payments back to back with no problems the day before and the same day of my attempted payment. I then called and tried to make a payment over the phone and was told the same thing even know I explained that the system let me make two payments within 24 hours on the same account with the same card. They could... More...
    (Credit Cards, Finance, Banks)
    mattallen1977's Picture   mattallen1977    0 Comments   Comments
  • Poor Service Today



    I was the next in line when I stepped in the branch at 5:15pm today. Peak hours? There was only 1 teller, so I waited 7 min before a second teller stepped up. I wanted to make a cash withdrawal. Withdrawal slips can only be filled out at the teller now. 8 min now. Transacation is processed and I get my $40 cash. But I wasn't asked how wanted that. I always get asked. But not today. I got $20s. If I wanted that, I would've just gone to the ATM and woulnd't need to wait in line. I told the teller that, but she ignored me. She swapped out the cash for me. 10 min visit, when it... More...
    (Credit Cards, Finance, Banks)
    PhantomFury's Picture   PhantomFury    0 Comments   Comments
  • Chase Ultimate Rewards



    The Rewards mall has misleading claims. Searching for the ipad turns up results advertising a 2pts/dollar offer (expiring 3/31/11). Same claim several clicks in. Only right before leaving the site and taking you to the apple store is a disclaimer saying the offer expired 3/11/11. When I called customer service to understand which offer was correct, they said the offer had expired, and had no problems with or apologies for the misleading experience. More...
    (Credit Cards, Finance, Banks)
    chicago312man's Picture   chicago312man    0 Comments   Comments
  • LOSS MITIGATION



    September 20, 2010 Re: 740 Jena Ln#0676947138 Loss Mitigation Negotiator Dear Erin Chernick, I am writing letter because I was the approved buyer of 740 Jena Dr. Deltona Fl 32725. In November when my family and I viewed this home we fell in love with this home, however we were aware that there were several other offers pending. We prayed as a family because we felt in our heart we had finally found the house of our dream where our kids can grow up. In April we finally received the call we were waiting for, everyone else walked away from this home because the Short- Sale... More...
    (Real Estate, Brokers, Mortgages)
    DEBBIE7's Picture   DEBBIE7    0 Comments   Comments
  • Mortgage



    Why is chase bank trying to scam people about getting mortgage modifications? We have applied twice by completing every thing required in the last 4 months. We keep getting the letter saying intent to foreclose, but have called both chase and fha many many times only to be told they are going to assign a person to us....We keep seeing all of our options to keep our home, but what good are they if we're not able to obtain them? Times are so difficult for so many americans right now, that all of the added stress we have in trying to get into one of these programs is almost too much....In... More...
    (Real Estate, Brokers, Mortgages)
    bewildered's Picture   bewildered    2 Comments   Comments


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